Sanlam Glacier IT platform ineffective

For quite a few months I have been trying to perform switches for a portfolio on the Glacier webpage at Sanlam. Notwithstanding many e mails sent to Sanlam on the webpage facility and even my latest threat that I will shift the entire portfolio to another Institution has had precious little effect. In actual fact no response at all. I have sent another reminder today without any remedy.<br> This is just totally unacceptable in view of the fact that online correspondence can be dealt with nowadays without delay on IT assisted facilities. <br> What a sad state of affairs at one of South Africa's oldest and most reputable companies.<br> Truly hope that this report which has been done out of desperation will move someone at Sanlam to come to my assistance<br> regards<br> Fransch Engelbrecht <div><br></div><div><em>(Supplier name changed from Sanlam to Glacier by Sanlam by Hellopeter.com)</em></div>