CS
Cherina S

1 reviews | Active since Jun 2016

29 May 2025, 16:01

Sanlam Glacier do not trust

I trusted in the name, please do not make the same mistake as me. My money was disinvested incorrectly and out of the SLA. Thank God for my broker James Slabbert picking up a difference to his calculation which showed I was -+ R250,000 short. I would not have picked this up as this is Sanlam Glacier. How many others out there are not aware of mistakes made by administrators? How many others have lost money and wouldn’t know. It’s been about a month of trying to get things resolved and in the last week, the story has changed from we are recalculating to be we must wait for it to settle. In other words, in this last week they have done nothing. Where is the integrity of Sanlam? I’m now trying to get all my money withdrawn from them, what do you think my chances are? Terribly disappointed.

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Replies (1)
Glacier by Sanlam
Glacier by Sanlam's reply29 May 2025, 16:05
Official
Dear Cherina S
Thank you for reaching out to us and bringing the matter to our attention.  We acknowledge receipt of your complaint and will be in contact with you soon.

Kind regards
Glacier Client Relations