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Sithembele N
1 reviews | Active since Mar 2025
04 Mar 2025, 17:31
Retirement money not transferred after 2 months
I’m not happy. My retirement investment is with these guys and I’m supposed to get my portion of the savings pot. It’s been 2 months back and forth I have not received a can’t. They keep moving the timeline back while I struggle to meet my financial needs. Yesterday they promised money would be in today now they moved it to Thursday. This is not okay
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Replies (2)
Glacier by Sanlam's replyOfficial
04 Mar 2025, 18:23Dear Sithembele N
Thank you for contacting us. We are sorry to hear of your experience.
We acknowledge receipt of your complaint. Be assured that the matter will be addressed with our Claims team, and a representative of Glacier will be in contact with you during the course of tomorrow.
Kind regards
Glacier Client Relations
Thank you for contacting us. We are sorry to hear of your experience.
We acknowledge receipt of your complaint. Be assured that the matter will be addressed with our Claims team, and a representative of Glacier will be in contact with you during the course of tomorrow.
Kind regards
Glacier Client Relations
Glacier by Sanlam's reply04 Mar 2025, 18:23
Official
Dear Sithembele N
Thank you for contacting us. We are sorry to hear of your experience.
We acknowledge receipt of your complaint. Be assured that the matter will be addressed with our Claims team, and a representative of Glacier will be in contact with you during the course of tomorrow.
Kind regards
Glacier Client Relations
Thank you for contacting us. We are sorry to hear of your experience.
We acknowledge receipt of your complaint. Be assured that the matter will be addressed with our Claims team, and a representative of Glacier will be in contact with you during the course of tomorrow.
Kind regards
Glacier Client Relations
Glacier by Sanlam's replyOfficial
05 Mar 2025, 11:37Dear Sithembele N
We have made contact with our Claims team and sent feedback to your existing email address that we have for you on our record. Our Claims team has also indicated that they have been in contact with you and will again call you later today.
Kind regards
Glacier Client Relations
We have made contact with our Claims team and sent feedback to your existing email address that we have for you on our record. Our Claims team has also indicated that they have been in contact with you and will again call you later today.
Kind regards
Glacier Client Relations
Glacier by Sanlam's reply05 Mar 2025, 11:37
Official
Dear Sithembele N
We have made contact with our Claims team and sent feedback to your existing email address that we have for you on our record. Our Claims team has also indicated that they have been in contact with you and will again call you later today.
Kind regards
Glacier Client Relations
We have made contact with our Claims team and sent feedback to your existing email address that we have for you on our record. Our Claims team has also indicated that they have been in contact with you and will again call you later today.
Kind regards
Glacier Client Relations