SZ
Samuel Z
1 reviews | Active since Aug 2025
11 Aug 2025, 11:18
Poor and disgusting customer service
I have been frustrated by Sanlam by delaying my pension payout after more than a month of waiting and lots of promises made by this company. This after I had put a notification to them way in advance, but the poor service one is getting at Sanlam is really disappointing and disgusting to say the least.
Helpful (0)
Replies (3)0
Replies (3)
Glacier by Sanlam's replyOfficial
11 Aug 2025, 11:24Dear Samuel Z
Thank you for reaching out to us and bringing the matter to our attention. We acknowledge receipt of your complaint and will be in contact with you soon.
Kind regards
Glacier Client Relations
Thank you for reaching out to us and bringing the matter to our attention. We acknowledge receipt of your complaint and will be in contact with you soon.
Kind regards
Glacier Client Relations
Glacier by Sanlam's reply11 Aug 2025, 11:24
Official
Dear Samuel Z
Thank you for reaching out to us and bringing the matter to our attention. We acknowledge receipt of your complaint and will be in contact with you soon.
Kind regards
Glacier Client Relations
Thank you for reaching out to us and bringing the matter to our attention. We acknowledge receipt of your complaint and will be in contact with you soon.
Kind regards
Glacier Client Relations
Glacier by Sanlam's replyOfficial
11 Aug 2025, 16:12Dear Samuel Z
We can confirm that withdrawal transactions were processed on both your investments today. We will provide you with a final update tomorrow.
Kind regards
Glacier Client Relations
We can confirm that withdrawal transactions were processed on both your investments today. We will provide you with a final update tomorrow.
Kind regards
Glacier Client Relations
Glacier by Sanlam's reply11 Aug 2025, 16:12
Official
Dear Samuel Z
We can confirm that withdrawal transactions were processed on both your investments today. We will provide you with a final update tomorrow.
Kind regards
Glacier Client Relations
We can confirm that withdrawal transactions were processed on both your investments today. We will provide you with a final update tomorrow.
Kind regards
Glacier Client Relations
Glacier by Sanlam's replyOfficial
12 Aug 2025, 15:51Dear Samual Z
We have provided feedback to you to confirm the transactions we processed. This was sent to your earlier today.
Kind regards
Glacier Client Relations
We have provided feedback to you to confirm the transactions we processed. This was sent to your earlier today.
Kind regards
Glacier Client Relations
Glacier by Sanlam's reply12 Aug 2025, 15:51
Official
Dear Samual Z
We have provided feedback to you to confirm the transactions we processed. This was sent to your earlier today.
Kind regards
Glacier Client Relations
We have provided feedback to you to confirm the transactions we processed. This was sent to your earlier today.
Kind regards
Glacier Client Relations