nU
nikita U
1 reviews | Active since May 2013
08 May 2023, 10:45
OUTSTANDING RECOGNITION OF TRANSFER (ROT01) SUBMISSION
I received a SARS letter requesting the outstanding recognition of transfer (ROT01) submission on 20 April 2023. On 24 April my financial advisor shared the letter and request through to Glacier. This morning when i called they still haven't submitted it to SARS yet. I am at risk where SARS will see the fund transfer as a withdrawal and not a transfer if they don't submit the ROT01. This will have a very adverse impact on my retirement and i need Glacier to correct/submit this asap.
Helpful (0)
Replies (2)0
Replies (2)Glacier by Sanlam's replyOfficial
08 May 2023, 11:19Good day Nikita
We acknowledge receipt of your complaint and will be in contact with you as soon as possible.
Kind regards
Glacier Client Relations
Kind regards
Glacier Client Relations
Glacier by Sanlam's reply08 May 2023, 11:19
Official
Good day Nikita
We acknowledge receipt of your complaint and will be in contact with you as soon as possible.
Kind regards
Glacier Client Relations
Kind regards
Glacier Client Relations
Glacier by Sanlam's replyOfficial
08 May 2023, 15:33Good day Nikita
The matter was investigated and we provided feedback to your email address.
Kind regards
Glacier Client Relations
The matter was investigated and we provided feedback to your email address.
Kind regards
Glacier Client Relations
Glacier by Sanlam's reply08 May 2023, 15:33
Official
Good day Nikita
The matter was investigated and we provided feedback to your email address.
Kind regards
Glacier Client Relations
The matter was investigated and we provided feedback to your email address.
Kind regards
Glacier Client Relations
