nU
nikita U

1 reviews | Active since May 2013

08 May 2023, 10:45

OUTSTANDING RECOGNITION OF TRANSFER (ROT01) SUBMISSION

I received a SARS letter requesting the outstanding recognition of transfer (ROT01) submission on 20 April 2023. On 24 April my financial advisor shared the letter and request through to Glacier. This morning when i called they still haven't submitted it to SARS yet. I am at risk where SARS will see the fund transfer as a withdrawal and not a transfer if they don't submit the ROT01. This will have a very adverse impact on my retirement and i need Glacier to correct/submit this asap.

0
Replies (2)
Glacier by Sanlam
Glacier by Sanlam's reply08 May 2023, 11:19
Official
Good day Nikita
 
We acknowledge receipt of your complaint and will be in contact with you as soon as possible. 

Kind regards
Glacier Client Relations 
Glacier by Sanlam
Glacier by Sanlam's reply08 May 2023, 15:33
Official
Good day Nikita

The matter was investigated and we provided feedback to your email address.

Kind regards
Glacier Client Relations