MB
Marius B

1 reviews | Active since Aug 2020

05 Jun 2021, 07:39

No communications from glacier

On 31 may 2021 I have sammit a withdrawal form to Glacier and I have to wait 4 working days for the money to be payed out its today day 5 and no payment was received and no response from Glacier what the problem may be

0
Replies (2)
Glacier by Sanlam
Glacier by Sanlam's reply07 Jun 2021, 08:46
Official
Dear Marius B

We are sorry to take note of your dissatisfaction.  In an effort to resolve the matter we will investigate and be in contact with you shortly.

Kind regards
Glacier Client Relations 
Glacier by Sanlam
Glacier by Sanlam's reply07 Jun 2021, 12:55
Official
Dear Marius B

We have investigated the matter and have provided feedback to your email address.  

We trust that you will find the feedback in order.  You are welcome to contact us should you require additional information or assistance.

Kind regards
Glacier Client Relations