JM
Jacques M

1 reviews | Active since Nov 2024

15 Nov 2024, 08:55

Ĺouisa Marais

Good Morning today was now innuf Sanlam Glacier always has excusis to do payouts send in payment requist on Monday then send back and sed must be signed with pen they do not ecept electoric signiture so we drove 60km to sign and send back now this morning Noluthando Putwana Client Services email me and said only recieved instruction yesterday so please you realy need to work on your lies as you now email get stort in the sent box when you send it for first time so really your service is *** if the money is not in the account i had to borrow money and now i must pay back because of your **** service please contact my son as we are now taking it thuther people dont use Glacier for any investments please contact my son as he is starting with legal steps

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Replies (3)
Glacier by Sanlam
Glacier by Sanlam's reply15 Nov 2024, 09:26
Official
Dear Jacques M

We acknowledge receipt of your complaint.  We will contact you as soon as possible.

Regards
Glacier Client Relations Team
JM
Jacques M's update15 Nov 2024, 10:10
Reviewer Update
Please all correspondice in writing and forshure we not going to stop here A 73 year old lady must struggle to survife because off *** service from Glacier i now must run 3 hose holds because of your service and The Repesentive Kobus Plaaitjie.We inform Sanlam on the documents that he is not allowed any info about my mother but he is CC in all your corespondince to my motther yes the law is only on the pilicy that ends with 10 but the other one must pepaid out today
Glacier by Sanlam
Glacier by Sanlam's reply15 Nov 2024, 12:32
Official
Dear Jacques M

We refer to our telephone call earlier today and confirm that a response was sent to the email address on record.

We trust you find this in order.

Regards
Glacier Client Relations Team.