Glacier ignores my emails

Explanation needed as to why I earn a third of the amount earned by colleagues in government pension funds. Furthermore, why a middle man, in my case Vikor, is necessary to manage my fund. Am I not being exploited to where my pension goes to make business for these companies? I own a PhD in the field I worked in as Director for 9 years in government. My income in 2015 was R10,000 plus, diminishing every year by a R1000. Now at R3000, the same amount a non-professional, uneducated woman earns monthly from government. I am asking to withdraw my money because I cannot make means meet at this rate. I get an explanation that the laws and regulations for not permit the withdrawal. I understand that but laws can be revisited if the conditions of South Africans are considered by the corporate which uses their money to enrich themselves. I have unemployed, educated children, grandchildren to look after, my own needs. I just want to withdraw my funds and see what I can do for myself. Glacier is not responding to my questions regarding the disparities. People less qualified, some just as qualified are earning 3 times monthly from GPEF. I WANT TO KNOW WHY GLACIER IS DIFFERENT. I ALSO WANT THEM TO RELEASE MY MONEY OF WHAT'S LEFT OF IT. ALSO TO DEMONSTRATE THAT THEY HEAR MY QUESTION TO ANSWER IT WITHOUT HIDING BEHIND THE LAWS AND REGULATIONS THAT BENEFIT THEM USING CLIENTS' MONEY. IT'S A BUSINESS BUT CAN THEY BE FAIR AND JUST TO NOT BLOCK ME. IT IS MY HARD EARNED MONEY WE ARE TALKING ABOUT. I DOUBT THEY HAVE THE RIGHT TO SLIGHT ME.