Frustration with Glacier

Glacier needs to improve their game. Each person you speak to tells you something different. I sent a request to change frequency of my living annuity payment and for it to be paid immediately. The person I spoke to said it was possible and will take 4 days. Then a consultant called me to correct the account number of my LA plan (I have 2 with them). and advised that if I want it immediately I should write in my email, which I did. Today when I call to find out how far they are I am told that my request to pay as soon as possible is not possible. I find out when I call. I must consider moving my funds elesewhere.