1 reviews | Active since Nov 2015
False information
<p>My father just retired and got financial advice from a broker underwritten by Sanlam by the name of Dinial Dagama; the broker sold my dad a plan that hasn't taken effect for people older than 55years. According to the law people older than 55years have a special arrangement made for them but in his case it's different. This ordeal has made me to think that Sanlam is *****ing disadvantaged people. My father now is back in debt all the years he worked thinking once he retires he'll be debt free that is all a dream</p>
We acknowledge receipt of your complaint and apologise for any inconvenience. We'll investigate it urgently tomorrow and will make direct contact with you to give feedback.
Regards
Client Relations
We acknowledge receipt of your complaint and apologise for any inconvenience. We'll investigate it urgently tomorrow and will make direct contact with you to give feedback.
Regards
Client Relations
I refer to your telephone conversation with Isabell Madolo in your language preference. As you requested we will make contact with you again after 10h for the correct ID Number and policy number.
Kind Regards
Alma Nefdt
I refer to your telephone conversation with Isabell Madolo in your language preference. As you requested we will make contact with you again after 10h for the correct ID Number and policy number.
Kind Regards
Alma Nefdt
Dear lwandlemtetwa
Thank you for bringing the matter to our attention.
We refer to our offline interactions. As discussed the matter has been referred to Sanlam Client Relations for further investigation and they will be in contact with the client in due course.
Glacier Client Relations
Dear lwandlemtetwa
Thank you for bringing the matter to our attention.
We refer to our offline interactions. As discussed the matter has been referred to Sanlam Client Relations for further investigation and they will be in contact with the client in due course.
Glacier Client Relations
After 3weeks of waiting I've just received a response from SANLAM of what they consider as an investigation, to my surprise I was never invited to be interviewed as part of the investigation. Having waited for 3weeks I really thought that such a matter would have been treated with the attention it needed, I'm now back where I started with no resolution to this colossal money problem.
After 3weeks of waiting I've just received a response from SANLAM of what they consider as an investigation, to my surprise I was never invited to be interviewed as part of the investigation. Having waited for 3weeks I really thought that such a matter would have been treated with the attention it needed, I'm now back where I started with no resolution to this colossal money problem.
Dear lwandlemtetwa:
We take note of your feedback and are sorry to hear that you are not happy with how the investigation was handled.
We will refer it to the Sanlam team who will be in contact with you shortly.
Kind regards
Santa Badenhorst
Manager: Glacier Client Relations
Dear lwandlemtetwa:
We take note of your feedback and are sorry to hear that you are not happy with how the investigation was handled.
We will refer it to the Sanlam team who will be in contact with you shortly.
Kind regards
Santa Badenhorst
Manager: Glacier Client Relations
Dear lwandlemtetwa
Once again, thank you for bringing this matter to our attention.
Sanlam has confirmed that they have investigated the matter and have sent their findings/response to you.
Glacier has also responded to your queries and have provided the necessary feedback and requirements.
Kind regards
Glacier Client Relations
Dear lwandlemtetwa
Once again, thank you for bringing this matter to our attention.
Sanlam has confirmed that they have investigated the matter and have sent their findings/response to you.
Glacier has also responded to your queries and have provided the necessary feedback and requirements.
Kind regards
Glacier Client Relations