E-mails remains unanswered by Glacier ***ca

Item: Glacier by Sanlam
Rating: 1
Author: pieter G

I had (have) an investemnt with ABSA (AIMS) In 2023 due to Merger, the rights and obligations relating to my investment/s under mandate transfered from AIMS to Glacier. So since this merger I can't get online access to this investment. E-mails to Glacier "***ca" remains unanswered. ***ca I would like to get this sorted.

Helpful (0)

Replies (2)

Glacier by Sanlam's replyOfficial

27 Feb 2025, 16:52

Dear Pieter G

Thank you for making contact with us.

We acknowledge receipt of your complaint and regret to hear about your experience. The matter will be escalated to the relevant team tomorrow and we will be in contact with you soon thereafter.

Kind regards
Glacier Client Relations

Glacier by Sanlam's reply27 Feb 2025, 16:52

Official

Glacier by Sanlam's replyOfficial

28 Feb 2025, 11:29

Dear Pieter G

We have sent feedback to the email address provided.

Kind regards
Glacier Client Relations

Glacier by Sanlam's reply28 Feb 2025, 11:29

Official

Dear Pieter G

We have sent feedback to the email address provided.

Kind regards
Glacier Client Relations