1 reviews | Active since Jan 2020
Death claim
My father pass away 5months ago.i try email you each and everyday about the death claim of the beneficiary still you guys are under process like really 5months still nothing.This process is taking long and long atleast know i know that i cant recommend someone to sanlam even my self in future i cant invest to sanlam you guys are taking this slowly.How can you email me and ask me about investment numbee and reference number will i dont know anything about those things im just a benecially.If you asking me and investment number you think i should go to the graveyard and ask deceased about the investment and reference number.why cant you use that computer of yours and check investent number instead of asking me cause you the one holding the case.atleast i know next time i will go and invest and old mutual
Dear Sharlotte M
We are sorry to hear about your experience. Thank you for bringing it to our attention.
We will make telephonic contact with you shortly to assist with your complaint.
Kind regards
Santa Badenhorst
Client Relations Manager
Dear Sharlotte M
We are sorry to hear about your experience. Thank you for bringing it to our attention.
We will make telephonic contact with you shortly to assist with your complaint.
Kind regards
Santa Badenhorst
Client Relations Manager
We have tried to make contact with you telephonically to provide feedback after investigating your complaint. It was without success and the feedback was therefore provided to you via e-mail. We will, however, follow up with a call to you again regarding the feedback on Monday.
Again, our sincere apologies for your experience in the process of communicating with us.
Kind regards
Santa Badenhorst
Client Relations Manager
We have tried to make contact with you telephonically to provide feedback after investigating your complaint. It was without success and the feedback was therefore provided to you via e-mail. We will, however, follow up with a call to you again regarding the feedback on Monday.
Again, our sincere apologies for your experience in the process of communicating with us.
Kind regards
Santa Badenhorst
Client Relations Manager