Bad Service by Glacier

Item: Glacier by Sanlam
Rating: 1

<p>I have resigned from Saps and chosen Glacier to do my investment.although the Gpaa transferred the funds last week the 13th to them I am still waiting on my money.This is so dissapointing considering that all documents were signed the 14th September.to date nobody has communicated to us.I am making a the calls We are desperate as I am waiting so long for Gaa to respond and now further delay.however we don't know what it is.please assist </p>

Helpful (0)

Replies (3)

Glacier by Sanlam's replyOfficial

20 Sept 2016, 16:43

Good day Mr Williams

Thank you for bringing the above to our attention.

We are currently investigating and will contact you offline.

Kind regards

Elowene Bent

Consultant

Client Relations

Glacier by Sanlam's reply20 Sept 2016, 16:43

Official

Good day Mr Williams

Thank you for bringing the above to our attention.

We are currently investigating and will contact you offline.

Kind regards

Elowene Bent

Consultant

Client Relations

's updateReviewer Update

21 Sept 2016, 07:48

Thanks.for the response.

's update21 Sept 2016, 07:48

Reviewer Update

Thanks.for the response.

Glacier by Sanlam's replyOfficial

21 Sept 2016, 14:21

Dear Mr Williams

Once again thank you for bringing this to our attention.

We apologise for your experience and are pleased that we could resolve the matter.

Kind regards

Elowene Bent

Consultant: Client Relations

Glacier by Sanlam's reply21 Sept 2016, 14:21

Official

Dear Mr Williams

Once again thank you for bringing this to our attention.

We apologise for your experience and are pleased that we could resolve the matter.

Kind regards

Elowene Bent

Consultant: Client Relations