Dissapointing and non-responsive

<p>I have been a membeer of GL insurance brokers for a while and on a couple of occasions entrusting insurance coverage in their hands which was always handled flawlessly, however my most recent experience has changed all that and regrettably left a bitter taste in my mouth.</p> <p>I insured one of my most valuable assets and was supp**** with a written quotation stating exactly what i was liable for however prior to my anniversary infact a few months into my coverage all of a sudden i noticed an ncrease in premium with no prior notification or warning hereof.</p> <p>i politely enquired and was advised attention will given to the matter and to date still no response, </p> <p>i opted to then in writing enquire and explain my situation again and despite constant read receipt mails i receive no one reverts. the brokerage called GL insurance work with under writing companies called Oakhurst insurance brokers and i decided to direct my enquiry to them still i do not receive any feedback in ligt of all my efforts, Oakhurst rather replies and says they are not allowed to engage with a customer of which i can understand. still i receive no reply or feedback from GL insurance brokers.</p> <p> </p> <p>My iconic contact person Lyle Le Bruh which is always on point failed me on this request. My written attempt to resolve this issue was submitted on the 20th October 2016 and still no relpies to date. </p> <p>I also tried to reach out to Griffen Le Bruh with still no luck.</p> <p> </p> <p>I decided to move my insurance elsewhere due to this but still waiting on my response to my premiums that were deducted incorrectly prior to anniversary.</p> <p> </p> <p>It is with regret that i had to turn to this platform to obtain the attention of a company i thought would be on the ball regarding such an issue as mine due to the fact that they are based within the community and so i would assume that they could service members thereof accordingly.</p> <p> </p> <p>I know my % of business is but merely a drop in the ocean and wont matter whether i choose to stay or leave, but i just expected a bit more from GL insurance rather than to be ignored </p> <p> </p> <p>Sheldon</p>