Gkhui Gkhui River Lodge - Horrible principles the public should know about

Friday 5 Sept 2018 @ 9:29 I booked online via SafariNow.com accommodation at Gkhui Gkhui River lodge for the 'Gelofte Fees' at Orania. Booking Confirmation Enquiry # ********** 3 I was quoted: R 10 710.00 and paid the deposit of 50% R 5 250.00 the same dame. About three days before we were to check in. The BLF group sent ****** and threatening warning white people in Orania. I therefor canceled and asked for a refund. Nowhere on the online were anything mentioned of a 7 day cancelation. I have tried in a decent manner to negotiate so compromise, but this was the reply:

gkhuigkhui@ (email)

Middag Hoop dit gaan goed. Na aanleding van jou navraag rondom jou bespreking se refund, hiermee ons verduideliking. Jou bespreking by Gkhui Gkhui River Lodge was vir 28 – 30 September via Safari Now se platvorm, vir 5 persone in 4 kamers. Jy het ‘n 50% deposito betaal deur Safari Now. Jy het die bespreking gekanseleer op 25 September, 3 dae voor julle aankoms. Die Lodge se policy is dat geen refunds gedoen word vir besprekings wat binne 7 dae vanaf aankoms gekanseleer word nie. Die rede vir die besluit is dat ons reeds die kos aangekoop het, ons het die 4 kamers uitgeboek en dis kon ander gaste nie boek nie. Ons het die potensiele inkomste vir die 4 kamers verloor, en die naweek is die begin van die skool vakansie wat deel vorm van hoog seisoen bookings. Safari Now het ook hulle volle kommissie gevat op die totale bedrag. Ten slotte is dit die bestuur se besluit dat die deposito nie trugbetaal word nie.

This is the type of business men and woman that is driving our beautiful country to the ground. No honor, no respect and no love. Money is their god.