Faulty switch on raxor

Hi. As your web site has no way of making a complaint or address my problem to an appropriate section in your company i have resorted to Hallo Peter to assist..

I have been a fan of your shaving products for many years and was disappointed when my Mach 3 razor had a fault that the switch worked intermittently.

The symptom was that I switched it off and placed it in a draw and randomly it would turn itself on. This caused a noise which woke my wife and you can imagine the trouble that caused.

As I had used this razor for several years, I thought it should be replaced. I purchased a ProGlide. To my disappointment, the first thing I noticed was that the switch did not light up. As such I would not be warned of the battery getting low. Next after just 2 months use the switch does not work at all. The only way I can stop the vibration is by turning the lower section as if I am about to replace the battery.

I thought you should be aware of my problems with your product and see if you can offer a remedy. I have been a fan of Gillett for many years but these recent experiences are pointing me to look for alternative shaving solutions.