ND
Ntombi D

1 reviews | Active since Jan 2022

17 Jul 2022, 15:45

suspended Account

I am absolutely disgusted by the lack of services that I have received from this company. Each month I have to spend countless amounts of time on the phone to reactivate my account, as it is suspended. I have called and emailed the service department that due to my payment date, I can only make payment on the 15th of each month. However, my account each month gets suspended before the 15th of the month. This month I am told that actual my account gets stopped on the 14th at midnight, regardless that I do payments on the 15th during the course of the day. Furthermore, my payment even though it is reflected can not be allocated to my account, as the company is not sure if I was provided with updated banking details. I am paying for a service that I use for less than a month due to the service provider's discontinuing my services

0
Replies (0)