Full of promises- zero delivery

<p>Very poor service! Gido's service department seemed friendly and helpful upon ordering a garage door motor and confirmed a date for installation. However the installation team did not arrive on the set date, even though they were aware that we had made special arrangements to be home. Perhaps this may be seen as poor service, but Gido's service advisors requested payment in full before installation! We phoned Gido only to be told that the motor will only be installed a week later and if were to request a refund that would only be generated in 3 weeks from now? Managers are apparently to busy to speak to us and 'that is just how it is'?!?<br />Best of all the only phone number listed is now seemingly out of order !</p>