Failed to deliver on COC as per Contract

On the 30/6/2015 I paid Gido for my electrical fencing,The sales service was excellent.Then came the AFTER sales!I have been waiting since then,despite half a dozen emails and phone calls to the company for my COC.<br> Hennie the consultant has to date not answered a single call.A Susan Kruger,who has entertained my calls and emails has been brilliant at being the Company's spin doctor! The reality is no matter how much she spins,i still don't have my Certificate.Worse even is that Gido provides a 5 year guarantee!Im a very very worried consumer.<br> The reason Gido can approach business the way they do is because the average consumer is apathetic.<br> I have taken a very relaxed approached to date,but not for long.