RR
Rupert R

1 reviews | Active since Apr 2020

29 Apr 2020, 11:23

Gido - Poor service, Poor workmanship, Forced to pay

I will never ever recommend Gido to anybody. The service I received from them was atrocious.

I was forced to pay a call out fee of R900 for defective workmanship that presented a problem just over 3 months after installation. Basically the initial installation was done with the fence touching the wire cable that supports a telephone pole. The wire burnt and eventually snapped and now needed repair. Clearly a workmanship issue. The repair/ fix by Gido was a wider coverage of a sleeve to prevent the fence from directly touching the metal, now secured with cable tires. I was reluctant to pay for something that should have been done at the initial installation that appears to become a recurring issue. The repair technicians stated that the money would then be deducted from their salary. I paid because my heart when out to the technicians. I can't afford to pay for poor workmanship though, especially during these difficult times. What made matters worse - are the poor conflict s****s the technical MANAGER displayed. Screaming, rude, aggressive, unreasonable and threatened me with malicious blacklisting. I recommend you seek the services of a more deserving company. I have lost money and was not treated fairly. Now you know and able to make an informed choice !

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