Unhappy

I reported a matter to ghekko head office at Pretoria about the yesterday I have problem with one of their employee his name Gideon this guy it's so ***** think he to c***** I received a bad service to the lady when was talking with so I'm not happy with the service that I got from office also his employer stole my charger I borrow his nice but his tension was to ***** it's because is a fast charger since last year October until now telling me that I will bring I will bring I will bring at the end is not bringing it back he promised even to pay it because he said that he lost it even now does not want to pay so I reported this matter to the company ghekko but they're not doing anything about it it seems like the all the same