Utterly dissapointed in GHD
<p>Bought a GHD eclips 3 years ago, been broken for 1 year, I can not find 1 rep or organisation that can help with the problem contacted GHD and was told they don't do any repairs only warranty claims and that there are no spares available for repairs. how dissapointing, paid an arm and a leg for the thing just to find out its better to nuyca new one.... </p>
Good day
Thank you for taking the time to communicate to us why our ghd product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
Kind regards,
Candice Whittaker
ghd Customer Service
Best regards,
Good day
Thank you for taking the time to communicate to us why our ghd product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
Kind regards,
Candice Whittaker
ghd Customer Service
Best regards,