SOLD A DUD. LEFT WITH NO STYLER, LITTLE SATISFACTION AND NO REIMBUR*****T OR REPAIR. SHOCKING SERVICE!

<p>Nothing aggravates me more than being **********! GHD South Africa - disgusting customer service. I purchased an Eclipse Styler in Nov 2013 which defaulted in Nov 2014. GHD replaced it with a brand new Eclipse Styler. That brand new styler lasted all but 8 months and in July 2015 I was once again issued with a replacement (also new). That styler has lasted 22 months. I contacted GHD yesterday and despite the fact that the styler is only 22 months old and they have a factory guarantee of 24 months - they refuse to replace or even repair! Instead (after dealing with two customer service consultants - all they have to offer me is a WHOPPING (and I say this with as much sarcasm as I can muster) 20% of my next purchase with them! I would understand if we were dealing with the same product that was purchased in 2013 - but we really aren't... and I am just really ****ed off. They absolutely sold me a dud and have never actually provided a satisfactory replacement. #badhairday</p>