NA
Nicola A
1 reviews | Active since Jun 2013
09 Nov 2016, 11:37
So Upset
<p>I have had my GHD for approx. 3 years and bought it in the UK.</p> <p>This morning i was straightening my hair - the next minute smoke was coming out of the GHD at a rapid rate and it has now burnt half of my hair!!!!</p> <p>The reason I spent all that money on a GHD is beaucse it was meant to be the best and not do anything like this.</p> <p> </p> <p>I am so upset!</p>
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Replies (1)
GHD's replyOfficial
09 Nov 2016, 14:02Good day
We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
Kind regards,
Candice Whittaker
ghd
Best regards,
GHD's reply09 Nov 2016, 14:02
Official
Good day
We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
Kind regards,
Candice Whittaker
ghd
Best regards,