**** service
<p> </p> <p>Last week I emailed ********** they tould me they don't do spares and they don't fix faulty ghd's I mean if you don't fix faulty ghd 's then what is the purpose buying them it is such a **** service if that is the case then I will not recommend people to buy your products. Then she's got a nerve to tell we to go check online if someone can fix it!!!! </p>
Good day Jemimeh
Good day
Thank you for your enquiry
Thank you for taking the time to communicate to us why our ghd product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
kind regards,
Candice Whittaker
ghd Customer Service
Best regards,
Good day Jemimeh
Good day
Thank you for your enquiry
Thank you for taking the time to communicate to us why our ghd product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
kind regards,
Candice Whittaker
ghd Customer Service
Best regards,