Product isn't worth the money
<p>Okay so I received a GHD eclipse for my 21st birthday, 2 years ago, i think that i used my straightner maybe 4 times a week, last week my straightner just beeps when i try and turn it on, it doesnt turn on as usual and also doesn't heat up, my mom paid R3500 for the thing and after two years they just stop working and also very conveniently the warranty is also only 2 years and when i raised the issue with GHD, their response was sorry warranty is over but we do offer a 20% off if you buy a new straightner, how nice of them. I bought this GHD as Hair Hq</p>
Good day
Thank you for taking the time to communicate to us why our ghd product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
ghd Customer Service
Good day
Thank you for taking the time to communicate to us why our ghd product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
ghd Customer Service