Platinum Straightener is a waste of money! GHD has pathetic service!

<p> </p> <p>I bought a Platinum Straightner in September/October 2016. The thing broke about a month later. I mailed GHD and they came to collect the broken one and gave me a new one. I was very impressed with the service. Then, after about a month, the replaced \platinum Straightner broke. I struggled to get hold of anyone that would be able to assist me. But someone finally rep**** me. They came to drop off yet another 'new' straightner but the courier didn't have any documentation with him and it was never communicated to me that they will be replacing it again, they courier said that because there is no communication and documentation he cannot take the broken one from me and he would go back and tell them the situation and return a few days later. He did return a few days later but yet again GHD or the courier never communicated to me, I wasn't even at home to talk to the courier, so the people at the house just gave him the broken styler. After two weeks the "new" styler broke! Since then I have been trying to connact GHD with no luck!</p> <p>I really want this issue sorted out. </p> <p> </p>