rW
randy W
1 reviews | Active since Jan 2014
29 Dec 2016, 12:14
NO RESPONSE!!!!!
<p>Im so ****ed and angry at the bad service ive gotten from GHD. How convinient isit that just when my warranty expired frm my flat iron it broke a few days later,. Ive tried to contact GHD multiple times and there is always no answer via the customer service line or the phone goes engage and thn cuts. Im not going to accept this as i want answers.I payed R2000 for the flat iron :( :( Im so angrrrry</p>
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Replies (2)
GHD's replyOfficial
03 Jan 2017, 08:58Good day
Thank you for your enquiry
Thank you for taking the time to communicate to us why our ghd product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
Kind regards
Candice Whittaker
ghd South Africa
Best regards,
GHD's reply03 Jan 2017, 08:58
Official
Good day
Thank you for your enquiry
Thank you for taking the time to communicate to us why our ghd product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
Kind regards
Candice Whittaker
ghd South Africa
Best regards,
rW
randy W's updateReviewer Update
09 Jan 2017, 17:14Thank you for responding..But you didn't help.You cant assist me with my problem.I will never advice anyone to buy form Ghd again.They all a bunch of money manking ******.Ill rather switch to Cloud 9.
Offering me a 20% discount doesn't help solve my problem I'm still giving out money.I hope your comapny gets fined then that will make up for the money I wasted on a stupid straightner
rW
randy W's update09 Jan 2017, 17:14
Reviewer Update
Thank you for responding..But you didn't help.You cant assist me with my problem.I will never advice anyone to buy form Ghd again.They all a bunch of money manking ******.Ill rather switch to Cloud 9.
Offering me a 20% discount doesn't help solve my problem I'm still giving out money.I hope your comapny gets fined then that will make up for the money I wasted on a stupid straightner