1 reviews | Active since Sept 2014
Money Making Scheme
I purchased a GHD in December 2014. It stopped working after 10 months. They replaced it as it was still under warranty but said that the warranty was not extended. Then the new iron lasted six months and now there is something rattling inside. And GHD says that they do not repair their goods. <br> <br> A GHD is supposed to be the elite of hair straightners and yet I've had 2 in 15 months. How can they not even take the iron to see if they can repair it. I would pay. But there response is \we don't repair irons\".<br> <br> And I have been so careful with the GHD as I dont want it to break. I always store it back in the cover and box when done. <br> <br> And also, a GHD is not \"pay R250 and get a product\". They range from R2000 upwards, and they can't even promise that they last. "
Thank you for taking the time to communicate to us why our ghd product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
Kind regards,
Candice Whittaker
ghd
Thank you for taking the time to communicate to us why our ghd product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
Kind regards,
Candice Whittaker
ghd