******* HANG-UP ****-TICKLERS

On the 23rd of December 2018. I decided to buy a limited edition BLUE GLAZE HAIR STRAIGHTENER from the GHD gold range, on arrival I opened the package and to my surprise, the GHD device didn't work at all, it simply didn't give any sign of power at all.

Unfortunately, I had to wait till January 2019 to speak to your customer service department as all of you was out spending the f#$%king fortune I paid for the piece of **** you sold to me.

On my first attempt trying to return the item, I waited half an hour before I could actually speak to one of your agents. I was promised to get a call back from here within an hour, which did not happen. After 3 months, I tried again resolving my problem. This time I got through to someone that adviced me to print out a return form and put in a request for the couriers to pick up the package at my house the very next day for it to be returned, that didn't happen either, on my 3rd attempt , I was apparently missing something and had to give my email to the name-less person who answered the phone, as she would send me the correct procedure in an email to return the useless device. Its almost 9 months ago, i am still waiting for one of the GIVE-A-****-Triplets to get back to me. Your Customer Service is Bull**** and Your products are useless. You people are a bunch of Money-Hungry ****wads.

Regards Caroline