GHD what a dissappointment

First of all my GHD platinum broke within 1 year for which I paid over R3000 for.

I called to have it picked up for repair or returns, it took a week for GHD and Skynet to pick it up after I had to phone numerous times without them phoning me once. I informed them that I will be in Mossel Bay for a week and the call centre informed me that if I arrive in Mossel Bay on Friday the 14th of December 2018... before I arrived I confirmed and still I am waiting for my GHD.

It is now Tuesday and I still have to phone around for my GHD. Till today no one contacted me first. I have now missed two days of my paid vacation waiting on delivery!

This is ridiculous....I will never recommend buying a GHD soley based on their utter poor customer service. One would think that there is a reason you pay an enormous amount for your GHD however all you get is a broken device and utterly poor service!