1 reviews | Active since Jun 2018
GHD South Africa - Terrible Customer Service For Online Deliveries
Hi there, I placed an order on Wednesday 30.05.2018 (Order number: ********** 0) and called to request that my order be delivered today 01.06.2018, it is 2 working days and the delivery time is 2-3 working days so I see this as a reasonable request, the lady that answered the phone agreed that delivery would be done today. I called this morning to follow up and was told that delivery would not be possible. I needed the GHD for this weekend as I am leaving on a trip this evening hence I confirmed the delivery on wednesday. The lady on the phone was abrupt, impolite and completely unhelpful. This is extremely poor service from a company as well known as GHD this is my second online order with GHD and I am extremely reluctant to order with them again. Disappointingly bad service.
Good day
Thank you for your post
Thank you for taking the time to communicate to us why our team did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you shortly.
kind regards
ghd South Africa
Good day
Thank you for your post
Thank you for taking the time to communicate to us why our team did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you shortly.
kind regards
ghd South Africa