1 reviews | Active since Aug 2018
GHD Platinum Disappoints.
I have an almost brand new GHD platinum straightener barely even used it. When plugged in it doesn’t become warm at all, I heard that so many people complain about the specific edition they even sold it as a limited addition and now when I contact them they just ignored me.
I am extremely unhappy, will not buy GHD again for this should be taken in consideration that almost every single person who bought a Platinum GHD had not used it for a long time if you look at the reviews from other customers you can see how many of them complain about the platinum edition.
This is not good as I had my previous GHD for 5 years and never had an issue GHD is not keeping a good name.
Good day
Thank you for your post
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
kind regards
ghd
Best regards,
Good day
Thank you for your post
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
kind regards
ghd
Best regards,
Good day
I assure you that our products are manufactured to the highest standards and we endeavour to provide a premium product that is both usable and durable to our valued customers.
Hence, we guarantee our products with a two year manufacturers guarantee which is one year longer than the industry standard.
Please be advised that the styler remains an electrical appliance and without your proof of purchase we will not be able to determine the status of your guarantee, we will then revert to your alpha numerical warranty tag attached to you cord. We will only be able to track the salon name, as well as the date the salon purchased the unit, therefore your guarantee will continue from the date your unit was sold to the salon.
kind regards
ghd
Best regards,
Good day
I assure you that our products are manufactured to the highest standards and we endeavour to provide a premium product that is both usable and durable to our valued customers.
Hence, we guarantee our products with a two year manufacturers guarantee which is one year longer than the industry standard.
Please be advised that the styler remains an electrical appliance and without your proof of purchase we will not be able to determine the status of your guarantee, we will then revert to your alpha numerical warranty tag attached to you cord. We will only be able to track the salon name, as well as the date the salon purchased the unit, therefore your guarantee will continue from the date your unit was sold to the salon.
kind regards
ghd
Best regards,