GHD - damage goods still waiting

Hi,<br> <br> We bought a 'GHD' straightener from Zooz in Bloemfontein.<br> <br> When the GHD broke in October last year we took it in for repairs on the 25 October 2014.<br> <br> When we had it in, management told us we had to register the GHD on their official website. However this was never communicated to us from the beginning. <br> <br> We are currently still waiting for the product to be repaired. Every time when we call they say its still in for repairs.<br> <br> This enquiry is for Yolanda De Vos.<br> <br> Kind regards