GHD Customer Service

<p>I am extremely appalled by GHD products and the customer service I received in the past few months. Firstly, I purchased a platinum styler which is supposingly meant to be the premium styler, and for the price you pay it was far from that. My styler gave up within 2 months. I contacted GHD customer service and the client liason who handled my issue Zoldie Mkhize was inefficient and rude. I got my second styler and that gave up within a month! The plates did not heat up and I had to go through my hair a number of times, despite the Platinum styler claiming straight hair just after 2 swipes. At this point I was highly frustrated and insisted I get a refund or the GHD Gold styler as I was told that was better than the Platinum. Onto my 3rd styler- The classic and it broke within a month as well. Whenever I would contact Zoldie she would never responsd or on the rare occasions she did, she promised to contact me but never did! she is a dissapointment to the brand and I would highly recommend that GHD put measures in place to equip their service agents for a better customer experience! A replacement styler was sent to the salon that I made purchase to and I am currently waiting for a refund. It is Monday and my styler was returned 2 weeks ago. No one from GHD ( Zoldie) or the salon contacted me to advise the progress. As a customer I am left with a hugh disappointment and uncer*****y! I do not recommened future GHD purchases to anyone reading this!</p>