1 reviews | Active since Sept 2013
GHD Curve Curl Issues
Good Day, I have been a client of GHD for many years and for various products. But i am however having an issue with my GHD Curve Curl Tong. I have purchased it in the beginning of 2017, have not used it much because of the problems i have with it. Firstly every time i plug it in and switch it on it makes a beeping type sound and flashes a red light, i then have to plug it out and in again. Also the curls dont last at all its a bit dissipointing to say the least, i even use in conjuction with GHD Curl Hold Spray but still the results are not good.
Please assist / advise
Regards
Good day Matthew
Thank you for your post
Thank you for taking the time to communicate to us why our ghd product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
kind regards,
ghd Customer Service
Best regards,
Good day Matthew
Thank you for your post
Thank you for taking the time to communicate to us why our ghd product did not meet your expectations. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
kind regards,
ghd Customer Service
Best regards,