Fourth GHD Eclipse goes into fault mode

Good Evening<br> <br> As I am typing this mail I am extremely angry,my black eclipse which was replaced for a THIRD time since first purchase September 2014 has gone into fault mode again. I am so livid and disappointed in this product now already thinking that I paid so much for it and now have had 4 already in less than a year.<br> <br> I understand that this is an electrical product and it can occur but really I am seriously starting to doubt the quality of this companies products.<br> <br> I don't understand this at all its not like I even abuse my GHD as I don't run a business using it so I don't understand. What frustrates me even more is that the only response I get to my complaints is some sort of automatic response which allows me to assume there is an influx of the same problem. As a client of yours I would appreciate abit more as this is totally unacceptable I am being inconvenienced all the time not even mentioning the time and effort it takes to lay such complaints or the amount of times I've had to call into your offices.<br> <br> I expect this matter to be escalated and some sort of compensation in this regard.<br> <br> Many thanks <br> Jackie Abrahams <br>