Fed up.

<p>I have been a stylist for going on 9 years now. I have ALWAYS used GHD since day one. I use all the GHD products. I have 5 stylers in total. One airdryer. And i sell to all my clients.</p> <p>What upset me the most is now at the busiest time of year my hairdryer, my MK IV and my Eclipse broke.. conviently when its not under warranty anymore. I Phoned GHD and a lady by the name of Danelleh told me they do not fix any stylers or dryers as they do not have a repair centre.. im sorry but WHAT?!?!</p> <p>after weeks of phoning aroud i FINALLY found a company in Fourways that fixes GHD products but not the eclipse. Lovely. Also they fetch it at and drop off at a Cost of R160 per trip as i live in Germiston and dont have the time to drive all the way there.</p> <p>every single place i phone tells me that they dont fix eclipse stylers. I was completly inlove with my eclipse.</p> <p> </p> <p>NOW my question is this. I work with GHD everyday.. i sell the product to my Clients but how am i able to do that when i cant even have a R2500 flat iron fixed? The people in the call centre tells me my best option is to buy a new one? Who has that kind of money every year? Stylist only earn commision and we sumtome struggle to get by from month to month.</p> <p>Especially when iam now sitting with 3 Broken products. Its december the salon is overloaded with clients and i have no stylers no dryers and now also no sales.. clients buy what stylists use and recommend.</p> <p>Now im stuck do i remove GHD completly from the salon? Get in a new product?</p> <p> </p> <p>The customer service for the people who work hard to help get the word out there and sell the product is awful and poor. Iam very very upset.</p>