RL
Robyn L
1 reviews | Active since Jul 2013
12 Jul 2019, 00:03
Faulty production line
I have sent my flat iron in twice and yet it still makes a screaming noise what a horrible sound I would not recommend GHD Earthgold limited edition I'm very disappointed with it I mean why pay so much for bad quality it's a faulty production line they just inconvenience you by sending it away and then send the same faulty product not even a month and it does the same how can Ghd say the salon must refund me You GHD should refund me my money!
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GHD's replyOfficial
12 Jul 2019, 08:30Good day Robyn,
Thank you for your post.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
Regards
ghd South Africa
Thank you for your post.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
Regards
ghd South Africa
Best regards,
GHD's reply12 Jul 2019, 08:30
Official
Good day Robyn,
Thank you for your post.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
Regards
ghd South Africa
Thank you for your post.
We will be in contact with you in the coming days to make our best attempt in rebuilding your confidence in our brand, Please accept our sincerest apology for any trouble or inconvenience you may have been caused. Again, we highly appreciate your feedback as it will assist us in resolving this issue as quickly as possible and finding solutions to avoid such issues in future.
Regards
ghd South Africa
Best regards,