1 reviews | Active since Nov 2014
I've had the same problem as so many other clients with the Eclipse ghd (styler turning on and off due to faulty power cable). I'm on my 2nd GHD Styler with the first being their limited addition purple styler set and now with my Eclipse that has just given up - due to the initial warranty being over, they have offered me a 20% discount on a new styler which is ridiculous. Definitely not a good quality styler as can be seen by the numerous Google sites referring to the defect and all the complaints sent on Hello Peter and worlwide on other sites. Such a pitty Ghd refuses to acknowledge the common problem of this styler and their platinum range rather than try to keep their customers happy. They will respond stating thier styler comes with a 2 year warranty and believe this resolves everything. Clearly the styler gives up just after the 2 year period and they have made the stylers irriperable so there is no hope but to buy a new one every 2 years, then you ask yourself is it even worth it to buy such a well known brand which doesnt seem to be making quality stylers anymore??? Cheaper brands have been known and proven to last longer. I am a very unhappy customer after my second styler purchsed from them breaking.
Good Day Leigh
thank you for your post.
please contact our customer care team for any further assistance
regards
ghd South Africa
Best regards,
Good Day Leigh
thank you for your post.
please contact our customer care team for any further assistance
regards
ghd South Africa
Best regards,
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