Bad service + factory fault on Ghd platinum white styler!

Do not buy the GHD white platinum styler. I’ve always been a Ghd fan until now. I had a wide plate gold styler which served me well for more than 7 years and it was the best!

I bought a Ghd white Platinum styler and every few months it would make a crackling sound, then the light around the button which is usually white would turn red and flash and the styler wouldn’t heat up and then make a beeping sound.

So I sent it back and they replaced the unit siting a factory fault. I’m now on my 3rd replacement unit and guess what, it broke again!!! So I whip out the box in which it came and low and behold there is no warranty on the replacement unit anymore, only on the original unit which I purchased more than a year ago.

So I called Ghd and spoke to Zanele explaining this, Zanele bluntly said Candice would call me and its two days later and no return call. Wonderful service GHD!

And what’s going to happen now if there is no warranty? Am I stuck with a broken straightener or will you replace it, again, only for it to break again??