BAD QUALITY PRODUCTS

I bought a GHD Eclipse Hair straightener in January 2014. The main reason why I bought the product was because of it's good reputation and supposed quality. After the sales consultant at the salon discussed various different stylers with me I decided to go for the (at that stage) brand new Eclipse which was much better than the other stylers of the same company. I paid R3 300.00 for this product. Two months after my guarantee expired the straightener broke. I turned it on the morning and it made a funny sound and did not heat up. I immediately took it to the salon where I bought it and they sent it to GHD. I was contacted by the salon this week who told me that GHD can not repair my styler. They can not furnish a reason as to why not, however they sent a list of products which I can buy at a 20% discount. I am so dissappointed and extremely frustrated after paying R3 300.00 for a styler that lasted just over the guarantee. If I knew this, I would've gone for a different brand of product of which many of my friends have had for more than six years now. In my experience GHD does not deliver any good products or services.