

GH CUSTOM ALUMINIUM AND CARPENTRY
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2021
GH Custom Aluminium & Carpentry, owned by Gustav Hoekstra, has failed to supply and install garage doors for which we paid a deposit. We entered into an agreement with the company on 19 November 2025 for a property we are building at Eye of Africa. As part of this agreement, we paid a deposit amounting to 50% of the total cost. At the time of the agreement, Gustav Hoekstra undertook that the garage doors would be delivered and installed by 12 December 2025. In the period leading up to this deadline, we remained in continuous communication with Gustav Hoekstra. He cited delays but repeatedly assured us that he would honour his commitment. Despite these assurances, the agreed deadline passed without delivery or installation. As of 11 March 2026, no garage doors have been supp**** or installed. This experience is shared to caution anyone considering doing business with GH Custom Aluminium & Carpentry, owned by Gustav Hoekstra, of their failure to deliver and constant assurance that does not amount to anything. We continue to pursue a refund from Gustav Hoekstra as we have cancelled the agreement due to their persistent failure to deliver.
1 reviews | Active since Jul 2021
GH Custom Aluminium & Carpentry, owned by Gustav Hoekstra, has failed to supply and install garage doors for which we paid a deposit. We entered into an agreement with the company on 19 November 2025 for a property we are building at Eye of Africa. As part of this agreement, we paid a deposit amounting to 50% of the total cost. At the time of the agreement, Gustav Hoekstra undertook that the garage doors would be delivered and installed by 12 December 2025. In the period leading up to this deadline, we remained in continuous communication with Gustav Hoekstra. He cited delays but repeatedly assured us that he would honour his commitment. Despite these assurances, the agreed deadline passed without delivery or installation. As of 11 March 2026, no garage doors have been supp**** or installed. This experience is shared to caution anyone considering doing business with GH Custom Aluminium & Carpentry, owned by Gustav Hoekstra, of their failure to deliver and constant assurance that does not amount to anything. We continue to pursue a refund from Gustav Hoekstra as we have cancelled the agreement due to their persistent failure to deliver.
Hellopeter has tracked GH CUSTOM ALUMINIUM AND CARPENTRY across 7 reviews. GH CUSTOM ALUMINIUM AND CARPENTRY hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used GH CUSTOM ALUMINIUM AND CARPENTRY? Write a review to help others decide.
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