IM
Itumeleng M
1 reviews | Active since Aug 2013
30 Aug 2019, 06:15
GetTOD - another disappointment
GetTOD isn’t what it seems.
Just another mikey-mouse app based one man show operation.
I got charged a R200 cancellation fee and the owner of the app/“Head of Operations”, Adriaan Hugo, refuses to refund it.
I cancelled a job in progress due to 1. The service provider arrived without the necessary equipment to install my ceiling light (step ladder). 2. He climbed on top of my kitchen counter to be able to reach the ceiling to start working on the light. 3. He did not ask my consent for this ridiculous act. I only discovered this as I was walking to the kitchen.
Not a premium service after all
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Itumeleng M's updateReviewer Update
30 Aug 2019, 18:27I was surprised and impressed by the response from the highest level of management of GetTOD.
The CEO explained that the company is a tech app operation and care is taken to ensure that service providers utilising the app to connect to customers are of the highest quality.
They subsequently refunded me and will do their best to ensure that similar mishaps do not happen.
The CEO explained that the company is a tech app operation and care is taken to ensure that service providers utilising the app to connect to customers are of the highest quality.
They subsequently refunded me and will do their best to ensure that similar mishaps do not happen.
IM
Itumeleng M's update30 Aug 2019, 18:27
Reviewer Update
I was surprised and impressed by the response from the highest level of management of GetTOD.
The CEO explained that the company is a tech app operation and care is taken to ensure that service providers utilising the app to connect to customers are of the highest quality.
They subsequently refunded me and will do their best to ensure that similar mishaps do not happen.
The CEO explained that the company is a tech app operation and care is taken to ensure that service providers utilising the app to connect to customers are of the highest quality.
They subsequently refunded me and will do their best to ensure that similar mishaps do not happen.
