irritated client

Good day,<br> <br> My ID number is ***, I believe my 3 Getbucks accounts have been handed over to you, please allow me to start making arrangement for February 2016 as I have some difficulties at the moment, I called and advised this to one of your consultants who said they put notes in the system but I have been receiving calls every 30 minutes even at work and I am getting very irritated by that, please put notes on your system please.<br> <br> Regards<br> Keneilwe<br>