1 reviews | Active since Apr 2022
Sub-standard material
Initially had a very pleasant experience with Geoty. Two initial installations followed by a third plus an extension. Then the system started acting up. One pump packed up, which they replaced, then I had multiple leaks. Each time Geoty would fix them. Fair play. The final leak caused heavy damage to my ceiling boards. Their repairman told me it was a geyser burst, not their installation. They gave me a quote to replace the geyser and ceiling. I contacted my insurance, who sent an inspection team. Turns out, it was sub-standard material (toilet style stop**** and plastic piping) that had caused the leak. Insurance refused to pay, quoting long-term leakage as the issue. So Geoty actually **** about the geyser. The second geyser they installed for also had the same issue. Who uses plastic piping, and cheap stop****s on a heating system? Needless to say, I don't trust that they will fix the issue properly, so am currently sitting with a system that is not being used.
We apologize for the trouble caused, our technicians were dispatched to your premises yesterday to attend the problem.
I believe this matter has been resolved.
Again, we are truly sorry for this inconvenience
We apologize for the trouble caused, our technicians were dispatched to your premises yesterday to attend the problem.
I believe this matter has been resolved.
Again, we are truly sorry for this inconvenience
