1 reviews | Active since Feb 2022
Geoty
<div>I ordered 18 panels for my client in Bloemfontein on the 4 February 2022 and 1 panel for a client in Eastern Cape on the same day as their panels were on special. Delivery was to be done on the 16 February 2022. No delivery was made for either of my clients in fact I was told the delivery was on its way to both my clients. They changed the delivery date to the 18 February 2022. On the 18 February 2022 on the last minute they called to say it could not be delivered as they had a backlog problem. ( Please not they told me on the 16 February 2022 the panels were only an hour away from Bloemfontein.) They then proceeded to refund the money but also said they would compensate the for another for panels for the 18 panels as my other supplier quote was way more than theirs and because it was their fault they would take that expense. Not only did they mess the 18 panels refund up but proceeded to refund my client in the Eastern Capes panel to as well without letting me know.
After calling and trying to get hold of them for the compensation no answer and they are bad mouthing me and my company to my clients. They had a sale on panels and could not deliver and now going back on their word.
This company has now cost me more in shame and money than any one else and does not know how to communicate. The consumer rights clearly says if you can not deliver on your special do not advertise it. They do not deliver on their promises and have no customer services.</div>
