1 reviews | Active since Dec 2016
LAND WORKS AFRICA (PTY) LTD T/A GEOTY RESOURCES
I ordered 17 x 540W JA Solar Panels from Geoty on 28 December 2021, confirmed the delivery to be 11 January 2022. I confirmed with the Sales Person, Andre, that the delivery will happen and he confirmed. No delivery happened on 11 January and they confirmed that they are awaiting the new shipment and will have it at the end of January 2022.
I received confirmation, via email, that the delivery will happen on 7 February 2022, that did not happen as well although when I phoned the salesman, Andre, told me the truck is 2 hour away from Jhb and will still deliver the same day, which was a blatant lie.
This carried on for some days with Andre until his senior, Albert Masango, got involved and promised me he will resolve it and I need to give him time until the end of the week, he will personally ensure I get the panels, again a lie and no panels arrived.
In the meantime I had everything else installed on my house, inverter, batteries, panel support frames, wiring etc and had a contractor waiting to install the panels.
I ended up requesting a refund of my money on 1 March 2022 and they confirmed they will do a full refund within 2-8 days, as I expected, after 8 days no refund payment was made and they still lie about everything when they do answer the phone. To this day (23 March 2022) I have received none of the 17 panels or the promised refund.
Please do not go near these people, they are lying about everything and they are out to ***** your money.
