Property Sold

In February 2018 we sold a property in George. The new owners did the connection payments etc but somehow someone in the municipality office failed to do their part of what needs to be done when property changes ownership. Every month I went to the offices, traveling from Mossel Bay, trying to get answers why our Municipal account is not settled and every time I end up at a counter where the staff member will tell me that they will look into the problem. The very following and every month thereafter I paid them a visit but to no avail. Eventually, praise the good Lord, in June 2019 I was pointed to the counter where a very humble & well spoken lady, Sbongiseni, (not sure of the spelling) listened to my problem, shook her head and said she is going to correct the account for me. Yesterday, August 2019 I received my Municipality account and the balance was zero. I just want to thank this lady again I wish her a successful career in the Municipality, George. I recommend that she gets promoted to a lecturer teaching the staff, specially the counter staff, the correct way of actually doing the job correctly and not just pile it up in a corner telling other people to do the job. Happy to know there is people out there appreciating their job and giving their best. My account nr for reference ***