JR
Jo R
1 reviews | Active since Mar 2021
29 May 2023, 10:38
New generator - bad reviews so im returning it
Just bought a Gentech 4kva inverter generator at Makro PMB bcos I saw it and I really need one, not that I went specifically looking for a generator. It cost R19 000. After reading some of the reviews here and considering the note on it that reads ONE CANNOT RETURN GENERATORS AFTER FUEL HAD BEEN POURED INTO THE TANK, iI’m having second thoughts about even opening the box. I don’t want stress on my film sets so anybody who wants to point me in the right direction as to which brand is good and where to purchase it, I’ll be eternally grateful.
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Gentech Industries's replyOfficial
29 May 2023, 12:47Good day Sir,
Thank you for purchasing one of our Gentech generators. Our GP4000IS is certainly one of the most popular machines we sell. With regards to your query, unfortunately once the generator has been fuelled it and used , it cannot be returned for a refund.
Please may I suggest that you ensure that you have done your research prior to using this machine. In addition, please feel free to contact Gentech and speak to anyone in sales for assistance. You can ask for Wollie Wolmarans or Brett Chaplin should you choose to speak to someone in management. They will be happy to assist you further.
Kind regards
The Gentech Management Team
Thank you for purchasing one of our Gentech generators. Our GP4000IS is certainly one of the most popular machines we sell. With regards to your query, unfortunately once the generator has been fuelled it and used , it cannot be returned for a refund.
Please may I suggest that you ensure that you have done your research prior to using this machine. In addition, please feel free to contact Gentech and speak to anyone in sales for assistance. You can ask for Wollie Wolmarans or Brett Chaplin should you choose to speak to someone in management. They will be happy to assist you further.
Kind regards
The Gentech Management Team
Gentech Industries's reply29 May 2023, 12:47
Official
Good day Sir,
Thank you for purchasing one of our Gentech generators. Our GP4000IS is certainly one of the most popular machines we sell. With regards to your query, unfortunately once the generator has been fuelled it and used , it cannot be returned for a refund.
Please may I suggest that you ensure that you have done your research prior to using this machine. In addition, please feel free to contact Gentech and speak to anyone in sales for assistance. You can ask for Wollie Wolmarans or Brett Chaplin should you choose to speak to someone in management. They will be happy to assist you further.
Kind regards
The Gentech Management Team
Thank you for purchasing one of our Gentech generators. Our GP4000IS is certainly one of the most popular machines we sell. With regards to your query, unfortunately once the generator has been fuelled it and used , it cannot be returned for a refund.
Please may I suggest that you ensure that you have done your research prior to using this machine. In addition, please feel free to contact Gentech and speak to anyone in sales for assistance. You can ask for Wollie Wolmarans or Brett Chaplin should you choose to speak to someone in management. They will be happy to assist you further.
Kind regards
The Gentech Management Team